Citadines Connect City Centre Singapore

We were allowed to check in before the check in time. The rooftop pool was delightful and not busy. The hotel was quiet. The bedrooms were decorated with taste. Free access to snacks and non-alcoholic drinks in the mini-bar was a nice touch.

The staff were amazing especially Sean on reception. He went out of his way to correct a problem we had and the solution was perfect. The pool area is charming and quiet. Although small the room was efficient and made packing up easy.

The hotel has a very nice contemporary feel. The location next to Dhoby Gault MRT station hub is perfect for getting around Singapore. Also near is the Plaza Singapora shopping mall. This mid-range shopping mall has many interesting shops, but more importantly, a lot of options to eat, especially the food court on the 6th floor. So you do not need to get the 25 SGD breakfast and just go to the mall instead. Both the standard room and Loft 1 were good. It's not very big, but it's sufficient. The fridge had complementary drinks, which were replaced every day, as well as the complementary snacks (chips etc.). There was also a good set of complementary toiletries. The rooftop pool is very nice. The staff was very friendly and helpful with everything, including suggesting that we use the hotel umbrella for our day trip. The hotel is very secure, and you can only get to your floor.

Our stay at this hotel in Singapore was nothing short of remarkable. From the seamless booking and upgrade, every thing felt like it was thoughtfully prepared just for me and my family. Service was very personalized. We were touched to find a birthday cake waiting for my son’s 9th celebration, making him feel so special. The fully stocked fridge in our room was another pleasant surprise, thoughtfully including drinks for the kids—a small but meaningful touch. The amenities were generous, and there was free ice cream served every afternoon from 3 to 6pm. The gorgeous pool and the tranquil scent that lingered throughout the hotel added to the peaceful atmosphere. It’s clear this hotel is designed with its guests’ comfort in mind, making it one of the best places we’ve ever stayed as a family. Every little detail felt like it was there just for us.

Great central location within walking distance of the Bay, the CBD, Chinatown and Little India but close to a train station (MRT) when you’ve walked enough. Comfortable room with all amenities. Lovely rooftop pool and bar area, although it was closed for a private function when we were there.